Temporary opening hours

As an essential business, on March 26th the John Roe family took the decision to close all 4 of our Toyota and Lexus sites down until further notice. The safety of our staff and customers was our primary concern. Over the last few weeks we have been looking at ways we can safely re-open our business adhering to government guidelines and social distancing measures which look like they could be with us for some time.

We’re delighted to say we will be reopening our Aftersales department on Monday 11th May with a number of new measures and processes in place which include:

New Aftersales opening hours from 6AM -8PM weekdays and 7AM-5PM on Saturdays
We have split our Aftersales team in two and are running them in 2 shifts over longer hours to reduce the number of staff on site and give our customers more flexibility

More collection and delivery options
We have more drivers available and have put strict sanitation processes in place so we can collect and drop your vehicle off safely without contact

New fast drop-off and collection
We are limiting access to the full dealership to keep staff safe and have fitted coded key safes in our entrance areas. We will communicate you the code and you can leave the key securely in the relevant drop off box and when your car is finished we will secure your key in the box ready to collect using a code we supply

Thank-you to all our customers for your patience during our shutdown, we are looking forward to seeing you all, old and new